The Service Encounter Diaries Essay Example | Topics and Well Written Essays - 4750 words

The Service Encounter Diaries - Essay Example This struck me as poor client support for an eventual client. 7: The store and the nature of client care could have been improved in two different ways. The first would be for the workers to offer their immediate help paying little mind to the undertaking they may have been on. The second would be for the worker to apologize that he/she can't help and offer to discover another person. 3: While in line, I saw that of the three representatives at the front work area looking out for clients, just 2 of them were working. The other was clearly signed into her work station yet she was not taking clients. Despite the fact that different representatives that were serving clients were respectful and to some degree lively, the gloomy demeanor on the essence of the non-working worker made one presume that she was either simply sitting around idly or taking a break in an improper zone. 4: My response was somewhat obvious. I left the mail station with the acknowledgment that the fundamental explanation individuals have an awful desire for administration doesn't have to do with the way that there are not chipper and persevering individuals there, yet the way that a couple of sluggish, wasteful, or irate representatives ruins the whole experience. 7: The forefront administrator ought to guarantee that those people who are entrusted with welcome or connecting with clients must keep up an exceptionally significant level of polished skill and a decent hard working attitude. On the off chance that they can't meet these, at that point they ought to be set in another region, reassigned or ended. 3: Upon moving toward the work area and clarifying the circumstance, the client support agent looked baffled and disclosed to me that they don't deal with any charging issues at their office and just can acknowledge installments or set up new plans. 7: The people at the store could profit by offering the client choices since they don't deal with charging issues; just pardoning themselves

Jealousy and Self-Love in My Last Duchess by Robert Browning Essay

Robert Browning's sensational sonnet My Last Duchess characterizes how incredibly an individual may put some distance between the real world, because of desire and self esteem. Â This focal idea is accomplished through a privileged person's discussion with a guest concerning a work of art of his ex; inside the discussion, the noble - Alfonso II, Duke of Ferrara- - uncovers that he has been a key figure in the homicide of his late spouse. Â The Duke's feeling of the real world and his abuse of intensity remain as significant aspects inside the creation of the focal thought. The Duke nearly is by all accounts urging the peruser to concentrate on the way that his feeling of the truth is imperfect. Â He starts squeezing this thought to the peruser inside the beginning periods of the sonnet, while conversing with the guest about a representation of his killed spouse: I consider that piece a marvel now: Fra Pandolf's hands worked hectically a day, and there she stands(Browning 695-696). Â Upon perusing this so right off the bat in the Duke's discussion, the peruser is reclaimed; how could an individual be increasingly intrigued by the nature of work in a bit of craftsmanship than his dead...

The Bicycle Diaries

The Bicycle Diaries 1. So my sister bought me a bike. Its a used bike, but its still red and shiny, and it works, and I need one because I live as far away from campus as you can possibly get. She rode it over last night and locked it up for me, after which we took the bus to Harvard to see a comedy show. We spent quality sister time together for a bit before I rode the bus back. 2. I am back at the student center, conveniently without my sister, and I find my bike. I take the key out, stick it in the lock, and yank. No luck. I brace myself against the bike rack and jerk the lock upwards, almost pulling the plastic part off the metal (it is a U-Lock, even though its chaining up a bike that was only $20). It is after midnight. A few people walk by and I wonder vaguely how much it looks like I am stealing this bike. I decide probably a lot, because even though I look like (and am) a fairly non-threatening awkward Asian girl I am yanking at a valuable chained object with a half-ripped HARVARD POLICE DEPARTMENT sticker on it. I continue to yank. 3. Victory! The lock comes off! 4. Theres a little black plastic part on the main bar of the bike where I assume the lock is supposed to go while you are riding the bike. Again, another good ten minutes (during which I probably could have made it home on foot) are spent trying to jam the lock into the holder. 5. Hello? Hey Unni, how are you supposed to put the lock in the holder? You slide it in. I am sliding it in. Hold it so it looks like a U, not a horseshoe, and slide it in. Theres a notch. Its not sliding in. Youre probably trying to jam it in. Slide it in. I AM sliding it! Do you see the notch? Slide the notch in. IM SLIDING THE NOTCH IN. Hold it like a- I AM SLI- oh, theres a NOTCH. Thanks, Unni. Good night. 6. I am riding hands-free. Literally. My hands have literally fallen off because Ive forgotten that it is very cold in New England, especially in November, especially when you are riding at high speeds (read: 5 mph, because I am having horrifying thoughts of smashing into sidewalks, cars, and New House since I havent ridden a bike in a few years)(Whoever invented the phrase like riding a bicycle has clearly never ridden a bike at one in the morning in East Coast weather after having spent twenty minutes wrestling with the lock), and I dont have gloves yet because I come from a place where gloves are like a weird, unnecessary type of sock. 7. Remember when you drove (or when I drove, because you might still, but I no longer drive in college), and you parked your car, and all you had to do was press a button to lock your car and you were good to go? Parking a car was never my favorite part of driving, but parking a bicycle is an exponentially horrifying experience. So as I attempt to lock it up outside, another good ten minutes are spent simply releasing the lock (you press the notch and THEN slide this time), and then on opening the lock (I look less like I am stealing, since Im only unlocking a lock that is locked to nothing, yet I still feel like the Harvard Police Department is going to spring out of a bush and detain me for stealing a bike lock). Then I realize that there is absolutely nowhere to lock it up, unless I lock it to another bike, with which I imagine the other owner would not be too pleased, or to a tree, which could probably be cut down if someone was really that insistent on stealing my $20 already-sk etchy-looking bicycle. I resolve my issues for the night by taking it up to my room, effectively waking a disgruntled Mr. Neha, and going to sleep. I dream of a time where bicycles never need to be locked up, everyone got into MIT, and celestial bodies never got their planetary statuses revoked. You know what would be cool? If you guys wrote me postcards. I would take pictures of them and post them in the blog, and itd be like PostSecret, except itd be PostQuestion, or just PostCard.. I was getting my mail today and almost fell to my knees in anguish because every time we ever get mail, it is always, ALWAYS for Mr. Neha. She is just so much more popular with the postal service. (I personally like Death Cab for Cutie better, but shh, theyre my guilty pleasure music.)(You dont actually have to send me postcards, itd just cheer me up after having lost my hands to severe wind chill.) I promise the next post will be college essay-related, and I know you guys have already sent in your early action applications (GO YOU!), but I really just wanted to bring you a post dedicated to the fact that I am, indeed, the most ridiculous person alive.

Renaissance Music European Classical Music - 905 Words

Renaissance Music Renaissance music is European classical music written approximately 1400 to 1600. The Renaissance followed on from the Middle Ages the name means ‘rebirth’. This time was also the time of Humanism because it focused on human life and accomplishments (Tripod). Support for the arts led to a surge of interest in music (Grendler). New musical forms emerged in France and the Netherlands in the 1400s and gradually spread to Italy and the rest of Europe. Musicians adopted these new forms and combined them with their local traditions to create distinctive regional styles (Grendler). Three factors contributed to the growth of music during the renaissance; wealthy patrons, advances in printing and Catholic an Protestant†¦show more content†¦Some of the important composers are listed below: †¢ Josquin des Pres, Netherlands, worked in Italy France (1440-1521) †¢ Guillaume Dufay, Netherlands, worked in France, Italy Burgundy †¢ Jean de Ockeghem, Netherlands †¢ Orlando di Lasso, Netherlands / Germany, (1532-1594) †¢ Heinrich Schà ¼tz, Germany, (1585-1672) †¢ Michael Praetorius, Germany, (1571-1621) †¢ William Byrd, England,Show MoreRelatedImpact Of The Renaissance751 Words   |  4 PagesWhenever I think about the renaissance, I think of the of the dark ages. The Renaissance was a period in European history, that took place during the 14th through the 17th century. Accordant Leonardo da Vinci he describes the culture of the Renaissance as â€Å"the cultural bridge between the Middle Ages†. Renaissance started in Italy during the period of medieval, then it slowly spread throughout Europe. The term Renaissance over the years, has become synonymous with ideas of expanding, rebirth and culturalRead MoreAnalysis Of Claude Debussy s Musical Time Periods1519 Words   |  7 Pagesunleashed complete freedom across present dimensions, including melody, rhythm, and chord progression. Some of the new music has been rejected, but some of it has been integrated creating new styles of music. Suzie Berndt states in her â€Å"Musical Time Periods: The Modern Period† that the technology and industry of the modern time period facilitated much of the music invented. New styles of music are being created every single day. Diverse genres give different groups of people a sense of identity. As newRead MoreIslams Influences on the Modern World1422 Words   |  6 Pages The modern world is a mixing pot of different cultures and influences intertwining and overlapping. The impact of one culture on another can be seen clearly in contemporary Europe, which lays adjacent to Asia. Over time, European culture has evolved and assimilated with the incorporation of surrounding influences. Western civilisation has taken inspiration in the innovations and discoveries of great eastern empires such as the Greek, Roman and Byzantine. Arguably one of the most influential andRead MoreEras of Time1339 Words   |  6 PagesThere have existed several eras of music throughout time, some ha ve lasted more than others, but only a few are most remembered. Whether you’re sitting through an elementary or high school lecture about the past you are mostly likely to encounter the Medieval and Renaissance Era periods. Both of these Eras have become the standards of the past. Although, the Medieval and Renaissance Era represent two distinct cultures and worldviews of life, neither period lacks significant features or events thatRead MoreMusic s Influence On Western Music1347 Words   |  6 PagesI’m concerned, music has magical power, as the saying goes, music makes a qualities of race higher and expensive, where have music, where enjoy to melt . I think western music is the most fashionable music in the world.Even in classical western music, it was also very modern.Western music has very long history, experienced lots of difficulties and changes. Until now, there are still many researchers studying western music’s history. As I know, early western music m ostly were light music which didn’tRead MoreEssay on Renaissance vs Neoclassicism1295 Words   |  6 PagesTrefren, D Renaissance VS Neoclassicism How could two periods such as the Neoclassicism and the Renaissance be so successful and be focused on very different things? Neoclassicism and the Renaissance are two major periods in the history of art during which different forms of art including architecture, painting, music and visual arts, significantly advanced. It was during these periods, different artists became very famous as a result of the masterpieces reflecting how the ideologies and artisticRead MoreMy Point Of View 20th Century1110 Words   |  5 Pagesstandards with materialistic society? The USA, UK, France are examples of western countries. Western culture is also a music type and lifestyle that come from the western countries. Best it boosted the economy, increase technology, creates a foundation for future. Negative increase change to lose their roots and values. The major historical events in the 20th century are first The European Imperialism in Africa and Asia. Second World War 1 it was directly triggered by the assassination of Austrian archdukeRead MoreThe Origins Of The Percussion Family1310 Words   |  6 Pagesto the Turkish military band music and instruments. Many of the militarily effective instruments were carried into Western armies, such as the Cavalry Kettledrums, or Timpani. Figure 1: Mounted Trumpeters and a Kettledrummer (Persian, 1237 CE) Timpani were the first majorly used percussion instrument in Western music. It evolved from of the Medieval instrument the Nakers, which were smaller same sized drums normally used in pairs. The Nakers proliferated into European society in the Middle Ages.Read MoreThe Harlem Renaissance s Influence And Impact1262 Words   |  6 PagesThe Harlem Renaissance s Influence and Impact The Harlem Renaissance era is known for its rich culture and being the source for many African American breakthrough artists such as Alain Locke,W.E.B DuBois, and Ethel Waters. . Whether it be the diversity of music, drama, art, or literature, it’s surely present during that period of time and still is today. Many questions about this time period include â€Å"How was Harlem life like back then?† â€Å"What is the Harlem Renaissance?†, and â€Å"How did itRead More Art of the Ages Essay736 Words   |  3 Pagesnbsp;nbsp;nbsp;nbsp;nbsp;The main focus of art from the Early Middle Ages to the Renaissance period involved fundamental changes in the way individuals viewed their world. A central element of the Renaissance was the rediscovery of ancient world of Greece and Rome. The ancient classics of philosophy, literature, and science inspired the development of empirical methods to pursue studies in these fields. As Europeans became increasingly aware of clas sical knowledge some like Galileo began to build on that knowledge actual

Essay on Dyslexia - 2537 Words

Growing, developing and learning are the facts of life for all children. Each day children are faced with many new concepts and various challenges. Can you imagine how it feels for a child to face not only new challenges life has, but to face these challenges while living with a learning disability? These challenges are met not just when they begin school either. Students suffer from learning disabilities from the moment they begin learning, not when they start school. Learning disabilities are real and they affect millions of people. One such disability that affects over approximately 15 percent of the total American population is dyslexia ( Nosek 5). We will discuss the following issues and areas surrounding dyslexia: #61623;†¦show more content†¦To better understand some of the problems that dyslexic people face in learning to read and write, one needs to look at the four basic steps in the learning process. The four steps include: input, integration, memory, and output. Input- This involves what information goes into a person from the five senses. These sensory organs send the information to the brain. Integration- The brain sorts through all the information, puts it in the right order, organizes it, and gets meaning from the message. Memory- The brain stores the information so it can be used when needed. Memory plays a very important part in what students have to learn in school. The memory and cognition for the dyslexic person can be outstanding. They have excellent long-term memory for things such as movies, experiences, locations and faces. Output- This is where we use the information to answer questions. This output can be either verbal or motor. In any of these four steps, the dyslexic person can experience a great deal of difficulty. Even when the sensory organ receives the message correctly, the message can get garbled in the input and integration stages of learning. Not all dyslexics have problems in the same areas. Trying to identify the exact source of the problem can be difficult sometimes (Savage 54). As mentioned earlier, the three areas of learning in which dyslexics struggle with are reading, spelling/writing and math. When a dyslexicShow MoreRelatedThe Effects Of Dyslexia On Children With Dyslexia Essay1347 Words   |  6 Pagesthe case. Students world-wide struggle with the learning disability known as dyslexia. Dyslexia is known for the way it twists words and numbers in ones’ head. It’s almost as if the persons’ mind is playing a trick on itself. The person might read the text backward or even say his or her thoughts backwards. Just because one has dyslexia does not mean that he or she cannot major in any specific major. Someone with dyslexia may choose which ever major he or she may like, although it will be harder forRead MoreEssay on Dyslexia1286 Words   |  6 PagesDyslexia Imagine your childhood. Now imagine sitting in school and dreading that one moment when your elementary school teacher is going to call on you to read aloud to the class. Imagine that you dread this moment so dearly because you constantly trip over simple words and are made to feel stupid because of it. Or worse, imagine knowing that you do try your hardest but still have report cards that say that you are not living up to your full potential and need to start making an effort in schoolRead MoreThe Effects Of Dyslexia On Children With Dyslexia3439 Words   |  14 Pagesto read, or to learn to read, would be able to, right? With Dyslexia, that is not the case. Dyslexia is described as the difficulty to comprehend language through reading and writing, despite a normal level of intelligence. Dyslexia is not only the most common learning disability, but is also highly recognized. There are three proposed distinctions within dyslexia that includes auditory, visual, and attentional. Unde rstanding dyslexia would help the educational community as long as the medical communityRead MoreDyslexia Essay2856 Words   |  12 PagesRunning head: Phonological Theory of Dyslexia Phonological Theory of Dyslexia Name Course Tutor Date Introduction Learning difficulties have been a common occurrence and there are many theories established to explain this disorder. Dyslexia, the common term for learning problems, affects a large part of the population and several studies have been carried out to determine the main cause of the disorder. Psychologists have been engaged in debate as to what theory bestRead MoreEssay on Dyslexia2503 Words   |  11 PagesDyslexia Growing, developing and learning are the facts of life for all children. Each day children are faced with many new concepts and various challenges. Can you imagine how it feels for a child to face not only new challenges life has, but to face these challenges while living with a learning disability? These challenges are met not just when they begin school either. Students suffer from learning disabilities from the moment they begin learning, not when they start school. Learning disabilitiesRead MoreDyslexia and life897 Words   |  4 PagesFor a long time, dyslexia has been causing many humans, especially children, to have learning difficulties. The World Federation of Neurologists define dyslexia as, a disorder in children who, despite conventional classroom experience, fail to attain the language skills of reading, writing, and spelling commensurate with their intellectual abilities (Dyslexia, 2013). Sometimes the letter m might look like w, and the number 3 might look like 8; dys lexia basically makes it harder for people toRead More dyslexia Essay857 Words   |  4 Pages The following paper discusses learning disorders, specifically, dyslexia, that are present within school age children between the ages of seven and twelve. During this age, most average children have the ability to read, write, spell, think, listen and do mathematical problems with minimal difficulties (Silver, 1993, p.109). On the other hand, children with learning disorders, specifically dyslexia, struggle to grasp these concepts because they have visual perception problems. When a child lacksRead MoreEssay on Dyslexia917 Words   |  4 Pagesthey have a disorder. This disorder is called dyslexia. People with dyslexia struggle with: listening, reading, writing, spelling, and even handwriting. However, having dyslexia doesn’t mean that they are not intelligent. Some of the greatest minds in the world have or had dyslexia. One of the most fascinating reasons for dyslexia is the dominate ear. Even though they may be different doesn’t mean that they are stupid. (Hotz, Sollier) Dyslexia is a learning disorder that is linked with problemsRead MoreReflective Essay On Dyslexia1065 Words   |  5 PagesOverview Dyslexia is a learning disability which affects 1 in 5 people. As someone who lives with the challenge of dyslexia I have been subjected to people’s misunderstanding of the condition, their misjudgements and their prejudice. Not aware of the hidden challenges someone with dyslexia faces daily , I decided to write a stream of consciousness to allow readers to understand how debilitating and distressing the condition can be. KU3 Knowledge and understanding of ways in which texts are createdRead MoreEssay on Overcoming Dyslexia1472 Words   |  6 PagesOvercoming Dyslexia The teacher walked to the front of the room with her book in hand and as she got closer to the front, Paul got lower in his seat. He knew what was coming next; it was time for the class to read the next chapter. The teacher would start reading and then call on different students to read as they moved through the chapter. This scared Paul right down to his toes. He had read in front of the class before, but it was what followed after class that worried him the most. The

Debut Albums and Unselfish Good Deed Free Essays

Happiness in her Eyes Life is not always all about receiving; sometimes, we have to think of others, and give back. This summer for instance, I performed a very unselfish good deed that I will never forget. When someone hears â€Å"good deed† one might automatically think that it is giving clothes to the naked, feeding the hunger, or donating blood to Red Cross. We will write a custom essay sample on Debut Albums and Unselfish Good Deed or any similar topic only for you Order Now My unselfish good deed, however, was far from all those things. Over the two months of summer, I had the pleasure to accompany and assist my pregnant mom. Growing up, my mom has never told me to do the laundry, clean my room, or cook. I have never picked up a broom, or dusted one shelf. But since my mom is old and with child, I thought to myself that I should not second guess whether or not I should give her a helping hand. I did chores around the house like no other. I even remember turning down a couple of friends to go to the movies, just so I can stay home and make sure that my mom is secure and not worrying about anything but herself and my soon to come baby sister. Without my mom saying a word, I could tell that she was very proud of me. I saw happiness in her eyes when she saw me doing the right thing without her having to peep a peep. And personally, I was more than delighted for what I have done over summer. When my mom is happy, I am happy. One day, I want to do way more for my mom. I want to make her proud, I want to make her a Queen. She deserves the best, and I will not stop until she gets the best! How to cite Debut Albums and Unselfish Good Deed, Essay examples

Studying Foreign Language in High School free essay sample

The purpose of this paper is to examine the factors affecting the need of learning a foreign language at high school. Many have realized the increasing importance of the acquisition of a foreign language, in other words an increasingly valued skill. In United States of America, an increase of 200 percent in the number of schools offering Chinese language in their programs has been observed. (Asia Society 2008) In this paper, I will be covering on how learning a foreign language benefits academic progress in other subjects and enhance career opportunities. On the other hand, I will explain the inadequate level of proficiency in learning a foreign language in high school. 2. Advantages of learning a foreign language 2. 1 Benefits in academic progress in other subjects Learning a foreign language is a powerful experience, a study of 13,200 high school students revealed that the students who studied a foreign language received better grades in the English section a test compared to those who did not. We will write a custom essay sample on Studying Foreign Language in High School or any similar topic specifically for you Do Not WasteYour Time HIRE WRITER Only 13.90 / page (Dumas 1999) Similarly, Thomas C. Cooper a professor in foreign language education revealed that in a study of 23 metropolitan high schools, students who took a foreign language in high school received significantly higher marks in the Scholastic Assessment Test. (Cooper 1987) Last but not the least, mastering another language can improve the knowledge of English structure and vocabulary. (Curtain Dahlburg, 2004) 2. 2 Foreign language enhances career opportunities Through a survey done with 581 alumni of The American Graduate School of International Management in Glendale, Arizona, respondents said they gained a competitive advantage with knowledge of foreign language. It is identified that foreign language is a critical factor in employment and enhances their career paths. Furthermore, possessing proficiency in another language provided personal fulfillment, mental discipline and cultural enlightenment. (Grosse 2004) Similarly, studying a foreign language enhances the capabilities of students in understanding English grammar and their overall communication and problem-solving skills. Apart from intellectual benefits, knowledge of foreign language facilitates travel, enhances career opportunities and promotes cross-cultural understanding. (National Research Council 2007) 3. Inadequacy of proficiency from learning a foreign language in high school Studies have shown that with over 300 hours of contact time over 2 years is woefully insufficient for high school students to acquire usable levels of proficiency in a foreign language. This requires the schools to improve the methods in which foreign language is taught, for instance, a greater use of immersion programs. (Committee for Economic Development 2006) 4. Conclusion This paper has covered the advantages and disadvantages of learning a foreign language in high school. Therefore, the key aspects in learning a foreign language are the academic improvements in other subjects and the boost in career opportunities. However, in consideration of the time a student spent engaging with a foreign language, it is significantly inadequate to procure usable levels of proficiency. In conclusion, learning a foreign language at high school does benefit a student, but the proficiency of the language boils down to the commitment a student puts in the process of learning the language.

Sculpture and painting

Sculpture and painting Introduction Sculpture illustrates a three dimensional artwork that is made by combining and/ or shaping materials. Normally, a sculpture is usually made from stone and clay prior to its casting in bronze to give it a brand new outlook. In the modern society, invention of newer materials in conjunction with advanced technology has transformed the face of sculpture art.Advertising We will write a custom essay sample on Sculpture and painting specifically for you for only $16.05 $11/page Learn More This has seen sculptors using gluing, wiring and welding media to produce sculptures. The first example of sculpture is Sculpture Glass or Bronze. This denotes a frees of painting as artwork form include; body painting masterpieces by artist Joanne Gair as well as Splosh II painting by artist Markus Cellini. These paintings were used to communicate many messages and descriptions to people. Just like any type of artwork, painting is made in order to communicate a vie w. The intended view could be political, personal, and/ or religious. At times, the view could be used to generate emotions in the viewer’s head or heart (Frank Preble, 2010). Conclusion The design principles of painting as an artwork are movement, balance, proportion, emphasis, repetition and rhythm, space, simplicity, unity and contrast. Balance refers to attention, equality of weight and attraction of all elements that form unity. On the other hand, rhythm and repetition defines the act of irregularly and/ or regularly repeating elements. Along the same line of thought, emphasis is the stress given on a single piece of work. Space on the other hand, is the interval measured between objects while simplicity denotes the removal of all non-essential details to portray the essence of an object. Additionally, proportion defines the relationship of two things in number, size, degree or amount while unity shows the relationship between one part and a complete composition. Lastly , contrast shows the difference among elements while Movement is the direction in which the eye follows when a person looks at a piece of art work.Advertising We will write a custom essay sample on Sculpture and painting specifically for you for only $16.05 $11/page Learn More References Frank, P. Preble, D. (2003). Artforms: An Introduction to the Visual Arts, Revised (7th Edition). New Jersey: Prentice Hall publisher. Frank, P., Preble, D. (2009). Prebles Artforms (with MyArtKit Student Access Code Card) (9th Edition). New Jersey: Prentice Hall publisher. Frank, P., Preble, S. (2010). Prebles Artforms (10th Edition). New Jersey: Prentice Hall publisher. Heinrich, E., Haeckel, A. Haeckel, E. (1998). Art Forms in Nature: The Prints of Ernst Haeckel (Monographs) New York: Prestel Publishing. Thompson, N. (2012). Living as Form: Socially Engaged Art from 1991-2011. New Jersey: Prentice Hall publisher.

Grapes of Wrath Quotes

Grapes of Wrath Quotes The Grapes of Wrath is a novel by Nobel-Prize winning author John Steinbeck that is considered a classic piece of American literature. Published in 1939, the plot centers around the Joads, a family of sharecroppers, who journey to California seeking a new life as they attempt to escape the devasting effects of the Oklahoma Dust Bowl and The Great Depression. Selected Quotes from The Grapes of Wrath Houses were shut tight, and cloth wedged around doors and windows, but the dust came in so thinly that it could not be seen in the air, and it settled like pollen on the chairs and tables, on the dishes. Before I knowed it, I was sayin out loud, The hell with it! There aint no sin and there aint no virtue. Theres just stuff people do. Its all part of the same thing.... I says, Whats this call, this sperit? An I says, Its love. I love people so much Im fit to bust, sometimes.... I figgered, Why do we got to hang it on God or Jesus? Maybe, I figgered, maybe its all men an all women we love; maybe thats the Holy Sperit-the human sperit-the whole shebang. Maybe all men got one big soul everbodys a part of. Now I sat there thinkin it, an all of a sudden- I knew it. I knew it so deep down that it was true, and I still know it. They breathe profits; they eat the interest on money. If they dont get it, they die the way you die without air, without side-meat. The bank is something more than men, I tell you. Its the monster. Men made it, but they cant control it. I got thinkin how we was holy when we was one thing, an mankin was holy when it was one thing. An it ony got unholy when one misable little fella got the bit in his teeth an run off his own way, kickin an draggin an fightin. Fella like that bust the holi-ness. But when theyre all workin together, not one fella for another fella, but one fella kind of harnessed to the whole shebang- thats right, thats holy. It aint that big. The whole United States aint that big. It aint that big. It aint big enough. There aint room enough for you an me, for your kind an my kind, for rich and poor together all in one country, for thieves and honest men. For hunger and fat. Man, unlike any other thing organic or inorganic in the universe, grows beyond his work, walks up the stairs of his concepts, emerges ahead of his accomplishments. Fear the time when the strikes stop while the great owners live- for every little beaten strike is proof that the step is being taken... fear the time when Manself will not suffer and die for a concept, for this one quality is the foundation of Manself, and this one quality is man, distinctive in the universe. Is a tractor bad? Is the power that turns the long furrows wrong? If this tractor were ours, it would be good- not mine, but ours. We could love that tractor then as we have loved this land when it was ours. But this tractor does two things- it turns the land and turns us off the land. There is little difference between this tractor and a tank. The people were driven, intimidated, hurt by both. We must think about this. Okie use ta mean you was from Oklahoma. Now it means youre a dirty son-of-a-bitch. Okie means youre scum. Dont mean nothing itself, its the way they say it. I know this... a man got to do what he got to do. Theys a time of change, an when that comes, dyin is a piece of all dyin, and bearin is a piece of all bearin, an bearin an dyin is two pieces of the same thing. An then things aint so lonely anymore. An then a hurt dont hurt so bad. And the great owners, who must lose their land in an upheaval, the great owners with access to history, with eyes to read history and to know the great fact: when property accumulates in too few hands it is taken away. And that companion fact: when a majority of the people are hungry and cold they will take by force what they need. And the little screaming fact that sounds through all history: repression works only to strengthen and knit the repressed. How can you frighten a man whose hunger is not only in his own cramped stomach but in the wretched bellies of his children? You cant scare him- he has known a fear beyond every other. Were Joads. We dont look up to nobody. Grampas grampa, he fit in the Revolution. We was farm people till the debt. And then- them people. They done somepin to us. Ever time they come seemed like they was a-whippin me- all of us. An in Needles, that police. He done somepin to me, made me feel mean. Made me feel ashamed. An now I aint ashamed. These folks is our folks- is our folks. An that manager, he come an set an drank coffee, an he says, Mrs. Joad this, an Mrs. Joad that- an How you getting on, Mrs. Joad? She stopped and sighed. Why, I feel like people again. The migrant people, scuttling for work, scrabbling to live, looked always for pleasure, dug for pleasure, manufactured pleasure, and they were hungry for amusement. In the souls of the people, the grapes of wrath are filling and growing heavy, growing heavy for the vintage. Says one time he went out in the wilderness to find his own soul, an he foun he didnt have no soul that was hisn. Says he foun he jus got a little piece of a great big soul. Says a wilderness aint no good, cause his little piece of a soul wasnt no good less it was with the rest, an was whole. Whenever theys a fight so hungry people can eat, Ill be there. Whenever theys a cop beatin up a guy, Ill be there... Ill be in the way guys yell when theyre mad an Ill be in the way kids laugh when theyre hungry an they know suppers ready. An when our folks eat the stuff they raise an live in the houses they build- why, Ill be there.

Democratic Theory Debate Term Paper Example | Topics and Well Written Essays - 2000 words

Democratic Theory Debate - Term Paper Example Following being ‘remembered with the intention of polis, politics plus polity; civitas, citizenship in addition to civility; with demos furthermore democracy have ‘ordinary origins, we are supplied with descriptions of righteous Greek citizens augmenting in the agora otherwise the pnyx, severe Roman citizens conscious in the republican council, in addition to ‘European’ citizens getting their contracts in facade of the guildhall. Rousseau: It is not that numerous factual suppose that ‘we’ are fall down from the Greeks or else the Romans, or yet the medieval Europeans in some simple means Nor would a lot of consider that as these chronological period the sense and applications of cities, democracy and citizenship have stayed unaffected. Somewhat, this imagery assemble and incite a made-up ritual: that we are someway inheritors of an occidental custom that is diverse from and better to an oriental one. These pictures after that create not one but t wo civilizations. Bentham: The picture of the righteous citizen is ineluctably connected with the occidental tradition whether it is asked throughout canonical believers for example Locke, St Augustine Cicero, Aristotle, and Marsilius or throughout recounting heroic wars where citizenship merits was exposed. Tom Aquinas: This controversy though, tries neither to account these pictures nor subscribe how they have been built nor recommend methods in which diverse pictures could and should be shaped. These jobs have either been handled somewhere else or are at rest coming up to be handled. Rousseau: Throughout the second semi of the twentieth century we observed a variety of applications that were initially thought as exterior the political, and which collected themselves as comparatively reutilized, tough and effectual policies and knowledge, creating, passing, and introducing political commands and interpreting these commands into assertions for citizenship privileges. Bentham: This deviation and the resulting incongruence amid historical pictures and modern applications were extensively observed and argumentated. Though, two derisory reactions conquered these arguments. First, there are those accounts which understand the deviation and incongruence as refuse or finish and advise rekindling, reinvention and revival. Tom Aquinas: The recent democratic outset of the city that came out in the untimely nineteenth century spoken a fastidious formation of city government, which happens to equivalent simultaneously with democracy and the state. In sagacity, city government was state administration summons little. Rousseau: By affectation the difficulty of overriding cities as city government, that is, while an issue of governability of the state during the city as a bud vase, present communal and political notion frequently recognized democracy plus competence as rival meanings of city government. Bentham: These pictures do not raise the constancy, asset, civism and o bedience of the severe citizen but the subaltern, the additional, various and the uprising. Presently as researchers of current cities for example Holston

Portfolio Essay Example | Topics and Well Written Essays - 1500 words

Portfolio - Essay Example 79). Managing and Developing Self Before joining the university and undertaking bioscience courses, I was not able to manage my schedules and so I had to depend on what had already been planned by teachers. However, my life in the university enabled me to understand how to manage myself, plan my time for different activities and manage my work in a professional way to ensure optimal use of financial, academic and time resources. The professional attribute of the university has assisted me in understanding how to manage my work, follow instructions closely with minimal supervision, plan my work schedule well in advance and ensure that all tasks are completed in a responsible and professional manner. For example, when conducting biological experiments, I ensure that I have read all procedures in advance before commencing the real practical work unlike in the past when I used to conduct experiments without reading all instructions. However, although I am able to manage my schedule well, the only problem that needs a lot of effort is in categorizing issues on the basis of priority. In many instances, I have been giving priority to relatively less difficult issues, thus ignoring higher priority but difficult issues. The consequences have been dire. For example, when choosing elective courses, I have been choosing less difficult courses at the expense of highly competitive ones, which are in most cases difficult (OHLSSON & BORG, 2010, p. 67). University education has given me various opportunities for self-development through constant learning and being a critical learner. I have come to understand that learning is not only about gaining knowledge about a specified subject but also to develop critical skills that would enable one to solve problems, make use of the available opportunity to develop the society, and be a continual learner through a number of avenues such as the Internet or part-time education programs. Further, university education has changed my notion from being a job seeker into being a job creator through a number of business courses that have enhanced my entrepreneurial skills (POSTMAN, 1995, p. 68). Communication Communication is an essential aspect of professional development and human interaction. Through good communication strategies, it is possible to develop positive relationship with people in the learning institution, places of work and the society in general. One of the important aspects of communication I have learnt from Staffordshire University is the use of information and communication in getting sufficient information within a short time and passing messages promptly and efficiently. Since I joined the university, I have learnt many aspects of using the Internet to get information that would have been cumbersome to search through conventional means such as physically looking for a specific topic among a variety of hard copy journals. I can easily surf the Internet and get information within a shot time. Further , online libraries have assisted me in learning different topics in biology within a short duration of time and use the

Analysis of the Definitions of Abnormality

Analysis of the Definitions of Abnormality Abnormality can be described in many different ways but it is just whats not normal. The whole concept of abnormality is difficult to define and it comes in many forms that involve different features. Abnormal psychology is the division of psychology that studies people who are either abnormal or atypical, compared to members of a given society. There is also evidence that some psychological disorders are more common than some previously thought. There are different definitions of abnormality and they include: Deviation from social norms: Within every culture, there are different standards for what is seen as acceptable behaviour or socially acceptable norms. Norms are the expected ways to behave in a particular society according to the majority and for those who do not behave in such a way like everyone else is seen to break these norms. There are defined as abnormal. Social norms differ from culture to culture and what is seen as normal in one culture may be considered completely abnormal to another culture. This is an example of cultural relativism. For example in Southern Europe it is common to stand much closer to strangers, than in the UK. However, there are limitations with this definition and one is that norms can vary over-time. This means that behaviour that was seen as abnormal in one era is no longer defined as abnormal in another. An example of this is drink driving was once seen as acceptable but now it is seen as socially unacceptable. In contrast homosexuality is opposite to this. Up until 1980 homosex uality was considered a psychological disorder by the World Health Organisation (WHO), but today is considered acceptable. Failure to function adequately: Failure to function adequately (FFA) refers to the type of abnormality that prevents the individual from carrying out the different behaviours that society would expect from them. Examples of this include holding down a job, conducting successful relationships, and getting out of bed each day etc. If the person cannot cope with these demands of everyday life they are considered abnormal. Rosenhan and Seligman suggest there are seven characteristics that help define FFA and they are: unpredictably and loss of control, suffering, violates moral/social standards, irrationality, maladaptiveness (danger to self), causes of observer discomfort, and vividness and unconventionality (stands out). The strength of this definition is that is provides a practical checklist for the person to use to check their level of abnormality. However, the limitation of it is that FFA may not be linked to abnormality but to other factors such as their economic situation. Also, there are many people who take p art in harmful behaviour or is seen as threatening to one self however we do not class them as abnormal. This includes drinking alcohol, adrenaline sports, smoking and skipping classes etc. Statistical infrequency: This definition of abnormality comes under an individuals thinking, trait or behaviour. If these of the person are rare or statistically unusual, they are classified as abnormal. However, it needs to be clear how rare a behaviour or trait can be before it is classed as abnormal. For example, one person may say that if an individual who has an IQ score below or above the average level of IQ in society, they are seen as abnormal. The strength of this definition is that the statistical approach helps to address what is actually meant by normal in a statistical context. It aids us to make cut off points in terms of diagnosis. The limitations of this definition are that it fails to recognise desirable and undesirable behaviour. For the example of the IQ level being above the normal average, it wouldnt necessarily be seen as abnormal, but would be regarded as highly desirable. Conversely, obesity is seen as statistically normal but is not associated with desirable or healthy. As this definition implies that the presence of abnormal behaviour in people should be rare of statistically unusual, this is not the case. Any specific abnormal behaviour may well be unusual, but it is not unusual for people to exhibit some form of prolonged abnormal behaviour at some stage in their lives. Deviation from ideal mental health: Jahoda (1958) put forward six criteria necessary for ideal mental health and any absences of these characteristics indicted that the individual was abnormal, basically displaying deviation from the ideal mental health. The six criteria by which mental health could be measured are: Autonomy and independence Positive view of the self Accurate perception of reality Environmental mastery Positive friendships and relationships Capability for growth and development According to this given approach, the more of these six criteria are met, the healthier the individual will be. However, the limitations of this definition and theory are that it is very difficult for someone to meet the whole criteria and achieve all of the ideal characteristics all the time. For example, a person might not be able to have an environment mastery but are happy with their situation. There are very few people who can and this suggests that there are very few people who are psychologically healthy. The absence of this one criteria of ideal mental health does not indicate they are suffering from a mental disorder.

Martin Kuther King

â€Å"Darkness cannot drive out darkness: only light can do that. Hate cannot drive out hate: only love can do that. † ? Martin Luther King Jr. , A Testament of Hope: The Essential Writings and Speeches â€Å"Faith is taking the first step even when you can't see the whole staircase. † ? Martin Luther King Jr. â€Å"Our lives begin to end the day we become silent about things that matter. † ? Martin Luther King Jr. , I Have a Dream: Writings and Speeches That Changed the World â€Å"In the end, we will remember not the words of our enemies, but the silence of our friends. ? Martin Luther King Jr. â€Å"If you can't fly then run, if you can't run then walk, if you can't walk then crawl, but whatever you do you have to keep moving forward. † ? Martin Luther King Jr. â€Å"I have decided to stick to love†¦Hate is too great a burden to bear. † ? Martin Luther King Jr. , A Testament of Hope: The Essential Writings and Speeches â€Å"Let no man pul l you so low as to hate him. † ? Martin Luther King Jr. , A Knock at Midnight: Inspiration from the Great Sermons of Reverend Martin Luther King, Jr. Never, never be afraid to do what's right, especially if the well-being of a person or animal is at stake. Society's punishments are small compared to the wounds we inflict on our soul when we look the other way. † ? Martin Luther King Jr. â€Å"The ultimate measure of a man is not where he stands in moments of comfort and convenience, but where he stands at times of challenge and controversy. † ? Martin Luther King Jr. â€Å"Only in the darkness can you see the stars. † ? Martin Luther King Jr. â€Å"Nothing in the world is more dangerous than sincere ignorance and conscientious stupidity. ?Martin Luther King Jr. â€Å"A man who won't die for something is not fit to live. † ? Martin Luther King Jr. , The Autobiography of Martin Luther King, Jr. â€Å"Intelligence plus character-that is the goal of tr ue education. † ? Martin Luther King Jr. â€Å"Everybody can be great†¦ because anybody can serve. You don't have to have a college degree to serve. You don't have to make your subject and verb agree to serve. You only need a heart full of grace. A soul generated by love. † ? Martin Luther King Jr. Those who are not looking for happiness are the most likely to find it, because those who are searching forget that the surest way to be happy is to seek happiness for others. † ? Martin Luther King Jr. â€Å"Injustice anywhere is a threat to justice everywhere. † ? Martin Luther King Jr. â€Å"No one really knows why they are alive until they know what they'd die for. † ? Martin Luther King Jr. â€Å"If a man is called to be a street sweeper, he should sweep streets even as a Michaelangelo painted, or Beethoven composed music or Shakespeare wrote poetry.He should sweep streets so well that all the hosts of heaven and earth will pause to say, ‘ Here lived a great street sweeper who did his job well. † ? Martin Luther King Jr. â€Å"Forgiveness is not an occasional act, it is a constant attitude. † ? Martin Luther King Jr. â€Å"We must accept finite disappointment, but never lose infinite hope. † ? Martin Luther King Jr. â€Å"I have a dream that one day little black boys and girls will be holding hands with little white boys and girls. † ? Martin Luther King Jr. , I Have A Dream http://www. goodreads. com/author/quotes/23924. Martin_Luther_King_Jr_

Unit 302 Level3 In Education And Training - 1634 Words

Unit 302 Level3 in Education and Training Task Ai a) Outline the key features of inclusive teaching and learning Inclusive learning is about ensuring all your learners have the opportunity to be involved and included in the learning process. It’s also about treating all learners equally and fairly, without directly or indirectly excluding anyone. Inclusion is about attitudes as well as behaviour, as learners can be affected by the words or actions of others. You are not teaching you’re subject to a group of learners who are all the same, but to a group of individuals with different experiences, abilities and needs which should be recognised and respected. Agreeing individual learning plans (ILPs) and/or action plans can help formalise†¦show more content†¦B Reflective account Even the best teachers can be apprehensive and nervous prior to the first day of teaching a group of new learners; this can be a frightening prospect for both teachers and learners alike. It is the teacher’s responsibility to ensure that the learner is put at ease as soon as possible when entering an alien environment. It is essential that a set of ground rules are put in place and explained why they are there. The purpose of using ground rules is to establish a shared understanding amongst a group, that everyone has the right to an opinion and a right to feel valued and respected. Ground rules establish acceptable boundaries, agreements and structures, which may guide a group to achieve its potential and promote mutual opportunities for everyone to reach their individual goals and aspirations. This should be done on the first meeting, so that all are aware of there responsibilities and the way they should be behaving whilst in the new environment. Some rules will be requirements for legal and safety reasons others will be there for the good and benefit of all participants. This could mean things like no swearing, arriving on time, let the teacher know if you intend to be late. One important ground rule is that no one should interrupt when one person is speaking; thereby reinforcing the notion that all individual views are important, valid and listened to. It is important to recognise that there

Student Loan Debt The American Dream Perceived By Many

Student Loan Debt The American dream perceived by many is to obtain a college degree to have a successful life. However, many people cannot afford to go to college and are left no choice but to get a student loan. Student loans are intended to help students pay for a higher education, but is it worth the risk of being in debt? The dictatorial definition of debt in the Merriam Webster’s dictionary as a state of being under obligation to pay or repay someone or something in return for something received (â€Å"Merriam-Webster†). A borrower is disadvantaged from the beginning of his or her career due to being bombarded with payments. In many cases, people drop out of school or are struggling to find jobs while they owe thousands of dollars in†¦show more content†¦Loans with interest increase rapidly and can affect one s credit score. Credit scores determine if an individual is eligible to buy a home, take out a car loan and obtain credit cards. Paying student loans on time demonstr ate to future lenders that you can be trusted to handle money responsibly. For example, my first semester of college, I took out a student loan with Nelnet of 5,700 dollars. Unfortunately, unforeseen hardships came abroad that caused me to lose my job and drop out of school. Within a year and a half, my loan went from 5,500 to 7,700 dollars. If I had paid attention to my grace period and correctly read the loan’s terms of agreements, I probably could have paid what I could afford towards my student loan. Instead, I chose to ignore my student loan and allowed it to accumulate with interest digging myself in a realm of debt. Next, as a society concerning student loan debt, I propose the cost of tuition should be lower. The price of college tuition varies due to many fees such as commutes, courses, housing, schools, and supplies. Sometimes student loans are not even enough to cover all college cost. For instance, does the student commute or live on campus? Is he or she attending a community college or a university? According to the College Board, the average cost of tuition and fees for the 2016–2017 school year was $33,480 at private colleges, $9,650 for state residents at public colleges. (What’sShow MoreRelatedShould College Be A Professional Sports Athlete?1478 Words   |  6 PagesCollege can be perceived in two different ways: for most, the word inflicts fear into high school students around the nation; on the other hand, there are individuals that simply want to get away from home to party and live on their own. There is no sympathy for these students and it is just a waste of his o r her parent’s hard-earned money and trust. College is essential for a secure future and this has let colleges raise the tuition to astronomical heights. 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